Ways to reach us

woman using her cell phone
Medical Information:

For medical informationcontact: +1-877-634-8789 (United States) or听听for a list of country-specific phone numbers (Ex-U.S.)

Adverse Event and/or Product Complaint Reporting:


Main Numbers/General Information:

+1-617-341-6100 (North American Headquarters);听+44 2032 045100 (International Headquarters)

Media (reporters & media outlets only):

mediainfo@vrtx.com听or +1-617-341-6992听(North America); +44 20 3204 5275 (U.K., Europe & Australia)


investorinfo@vrtx.com听or +1-617-961-0585



Vertex Guidance and Patient Support (U.S.听only):听

+1-877-752-5933听(press 2 to speak to a Case Manager)

Clinical Trials:听

For patients seeking information on clinical trial opportunities, contact: +1-617-341-6777 or听

Employment Verification:

For third parties (other employers, mortgage lenders, background check vendors, etc.) seeking to verify employment, please visit听听or call +1-800-367-2884 and select "I'm a Verifier." Please be prepared to provide the following information:

  1. Employer Name or Code:听Vertex Pharmaceuticals, Inc.

  2. Employer Code:听18336